FAQ: spam calls, scam calls, and BlockTheCalls
Questions people ask about spam calls, telemarketers, harassing calls, scammers, and BlockTheCalls.
Common questions
Who is BlockTheCalls for?
People who get spam calls, telemarketers, harassing calls, and scam calls. Families helping an aging parent, a child, or someone else who needs a hand. People who need a more flexible, customizable option than what phone companies, Google, and Apple already offer, and who still need the right calls to get through.
What kinds of scam calls does the FTC warn about?
Common phone scams include government or business imposters, Social Security and IRS tricks, tech-support scams, grandparent or family-emergency scams, prize and lottery calls, fake debt collection, warranty and auto scams, charity fraud, romance scams, and AI voice impersonation. Scammers also spoof local numbers so the call looks familiar.
How do we help protect your elderly and vulnerable family?
We screen unfamiliar incoming calls so an older parent or other vulnerable person gets more context before answering. If you manage a supervised family line, you are notified when protection is removed, someone tries to turn it off, or it needs attention.
Are you a phone company?
No. BlockTheCalls is an AI assistant focused on protecting incoming calls. Your number, texts, outbound calls, and 911 stay with your phone and carrier.
What about 911 and outbound calls?
You continue to dial out, including 911, using your normal phone. BlockTheCalls does not provide outbound or emergency calling.
What happens to my data?
We collect only what is needed to provide the service, retain it only as long as necessary or legally required, and then delete it. As privacy advocates, we will never sell your data. Our engineers treat cybersecurity as a core job and have put serious work into PCI DSS and SOC 2 style controls. We are not yet certified for those programs, but we are putting every effort into protecting your data. See our Privacy Policy.
Can I subscribe here?
You can request notification from the signup page. This public site does not collect payment or create a paid subscription.
Who runs BlockTheCalls?
DCJP, LLC d/b/a BlockTheCalls.com is owned by Doc Compton, our CEO. Doc has spent years helping people fight robocalls and phone scams, including consumer education, scambaiting, and the Turning Robocalls Into Cash work covered in national press. Alongside Doc is a team of engineers and industry experts in telecom, software development, cloud architecture, and AI. They understand how the dark side operates and how to fight back.
Does the Do Not Call Registry stop scam calls?
No. The National Do Not Call Registry limits many legal telemarketers. Scammers and many robocalls ignore it. Still register, then add screening for unfamiliar callers.
Can BlockTheCalls stop every spam call?
No. No screening tool catches every spam call, telemarketer, or scammer. Many scammers set up businesses that look legitimate and rotate phone numbers, so it takes time for those numbers to earn a bad reputation. We help make that reputation signal show up faster, give you more context before you answer, and keep trusted callers reachable.
Where are you located?
DCJP, LLC is a Wyoming company.
Mailing address: 30 N Gould St Ste R, Sheridan, WY 82801
Phone: +1 (786) 983-3806
Support hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time
Email: [email protected]
Full contact details: https://blockthecalls.com/contact
Scam call types the FTC warns about
These are the phone scams that show up a lot:
- Imposter calls: fake IRS, Social Security, banks, utilities, or shipping companies.
- Tech-support scams: a “Microsoft/Apple helper” who wants remote access or gift cards.
- Grandparent / family-emergency scams: “your loved one is in trouble; send money now.”
- Prize, lottery, and vacation offers: you “won,” but must pay fees first.
- Fake debt collectors: threats about arrests or lawsuits for a debt you do not owe.
- Warranty and auto scams: pressure to buy extended coverage for a car you already own.
- Charity fraud: urgent donation asks after disasters or for fake causes.
- Romance and trust scams: a new “friend” who later asks for money by phone or app.
- AI voice impersonation: a cloned voice that sounds like family.
- Spoofed local / neighbor numbers: caller ID looks nearby so you pick up.
- Robocalls and illegal telemarketing: recorded pitches and spam calls that ignore Do Not Call.
Report fraud at ReportFraud.ftc.gov. Learn more from the FTC.
Contact and business details are in the contact page and the site footer.