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What is an AI voice impersonation scam?
Scammers can use a short audio clip to imitate a family member and create a false emergency. The FTC describes family-emergency schemes in which a caller sounds like a loved one and demands urgent payment. Its advice is to verify the story through a known contact method rather than trusting the voice. Read the FTC’s AI family-emergency scam alert.
How should we verify a family emergency?
- Pause the conversation and do not send money, codes, or account details while the caller is on the line.
- Call or message the person using a number already saved in your contacts, not a number supplied by the caller.
- If they do not answer, contact another family member, friend, school, care provider, or workplace through an independently known route.
- Discuss the story with someone else even if the caller demanded secrecy.
What payment requests are warning signs?
Urgency, secrecy, and a demand for gift cards, cash, a wire, cryptocurrency, or a payment app should prompt an independent check. The FTC’s family-emergency guidance explains why these requests need a pause and a callback.
What can a family do in advance?
Make a simple plan: whom to call, which numbers are trusted, and what no one will do because of an unexpected call. Incoming call screening can support a pause, but it cannot promise perfect protection. Compare cautious settings in the call-screening options guide and keep account-safety steps in the Privacy Guide for U.S. households.
About BlockTheCalls
BlockTheCalls is a U.S. service focused on incoming call screening. This guidance is for households in the United States. It is not a telecommunications carrier and does not provide outbound or emergency (911) service; your normal carrier does. This is general educational information, not legal, financial, medical, tax, or emergency advice.